If you are dissatisfied with a TSC recruitment exercise in 2026/2027, put your complaint in writing to the TSC County Director and email [email protected] within seven days of the selection exercise. The County Director must then respond within seven days. If you disagree with the decision, you have seven more days to appeal in writing, and TSC’s Appeals Committee has 14 days to act. These steps come from Circular No. 20/2026 (primary, 21 October 2026) and Circular No. 15/2026 (post-primary, 13 August 2026).
The complaints timeline
| Step | Who acts | Deadline |
|---|---|---|
| 1. Written complaint to the TSC County Director, with a copy emailed to [email protected] | You | Within seven days of the selection exercise |
| 2. Complaint analysed and addressed, with a report to TSC Headquarters on the action taken | TSC County Director | Within seven days of receiving the complaint |
| 3. Written appeal to TSC Headquarters | You | Within seven days of the County Director’s decision |
| 4. Investigation and appropriate action | Appeals Committee | Within 14 days |
For primary posts, the appeal goes to the Appeals Committee on staffing functions at TSC Headquarters. For post-primary posts, the appeal goes in writing to the Director Staffing at TSC Headquarters, and the Appeals Committee investigates.
Who is on the selection panel
Knowing who sits on the panel helps you direct your complaint.
| Posts | Panel |
|---|---|
| Primary schools (3 members) | TSC Sub-County Director or representative (Chairperson); TSC Sub-County Human Resource Officer or representative (Secretary); Curriculum Support Officer or representative (Member) |
| Junior secondary schools (3 members) | TSC Sub-County Director (Chairperson); TSC Sub-County Human Resource Officer (Secretary); Curriculum Support Officer (Member) |
| Secondary schools with a Board of Management (5 members) | Board chairperson (Chairperson); head of institution (Secretary); subject specialist; Parent Association chairperson; TSC Sub-County Director or representative |
| Secondary schools without a Board (5 members) | TSC Sub-County Director or representative (Chairperson); head of institution (Secretary); subject specialist; Parent Association chairperson; Parent Association member |
If a panel member is unavailable because of unavoidable circumstances, the TSC County Director appoints a suitable officer to take their place.
Standards the panels must meet
- The panels must uphold transparency and accountability under the Public Officer Ethics Act and the TSC Code of Conduct and Ethics (CoCE, 2015).
- County Directors induct panel members on the relevant sections of the TSC Act and the Code of Regulations for Teachers (CORT, 2015) before selection begins.
- The County Director is responsible for ensuring the exercise is fair and transparent. All documents must be in order and signed or certified before they go to TSC Headquarters.
- The Sub-County Director submits a summary of complaints raised, with the action taken, to the County Director.
Read Also: TSC Interview Invitations for 20,000 Junior School Posts: Documents, Scoring and Timeline
What to include in your complaint
The circulars do not set a format. State your name, ID number, TSC number, the sub-county or institution you applied to, and what you are contesting. Keep copies of what you submit.
Other points
- Enquiries on the guidelines: address them to your TSC County Director.
- Merit lists: members of the public wishing to see merit lists may request them. They are made available in a manner that does not jeopardise the process and adheres to the Data Protection Act, 2019 (primary circular).
- Headquarters role: TSC may carry out recruitment from its Headquarters despite the decentralisation of recruitment under Section 20 of the TSC Act.
See the secondary and junior school recruitment guidelines and secondary vacancies by county.