TSC Asks All Teachers To Update Their TPAY Profile: How To Validate Data On TPAY System.
The Teachers Service Commission (TSC) CEO, Dr. Nancy Macharia, has given a timeline for all teachers to update their TPAY profile.
TSC boss, through a circular dated June 8, 2022, said the Commission is committed to improving its service delivery through processes that are automated.
To operationalize this, the Commission issued a Circular dated February 15, 2021, Upscaling of Online Services for Teachers, which provided guidelines on the automation of services.
TSC Asks All Teachers To Update Their TPAY Profile: How To Validate Data On The TPAY System.
In order to enhance the security of teachers’ information and in line with the Data Protection Act 2019, the Commission requires all teachers to update their TPAY profile in the following manner:
i. Access the payslip page through the TSC website and log into
ii. Upload a passport photo clearly showing the face, without glasses
iii. Enter and verify current mobile numbers,
iv. Once you enter the mobile number and OTP (One Time Password)
will be sent to your mobile number,
V. Input the OTP to validate the mobile number,
vi. Click on the validate tab to verify that it is the correct mobile number,
NB: Only a valid code will be accepted and, once verified, the number can not be changed.
The mobile number will be used during the loan application and approval.
vii. Enter and verify an official email issued by the Commission, e.g.
[email protected] ,
NB: A One-Time-Password (OTP) code will be sent to the email provided. Only a valid code will be accepted to verify the email.
The email will be used during loan applications and approvals.
viii. Click on the validate tab to verify the email.
In this regard, heads of institutions are required to:
a. verify and approve the profile of teachers under their supervision
within 30 days from the date of this circular.
b. have their profiles verified and approved by the Sub-County
Directors (for head teachers of primary institutions) and county
Directors (for heads of post primary institutions) respectively.
This should be done within 30 days from the date of this circular.
Heads of institutions who will not have validated the particulars of teachers under their supervision within the stipulated time will not be able to access their TPAY accounts.
The TPAY validation exercise takes effect from June 9th, 2022, and will
will close on July 15, 2022.
For assistance, teachers may seek help with the verification through the following address; [email protected] or TSC County Offices.
All County Directors and Sub County Directors are directed to ensure that the contents of this circular are disseminated to all teachers serving under their respective jurisdictions.
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