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How to Use QMIS: 5 KCSE/KCPE Services on KNEC Platform

How to Use QMIS: 5 KCSE/KCPE Services on KNEC Platform

Kenyans who have misplaced or are missing information from their Kenya Certificate of Secondary Education (KCSE) or Kenya Certificate of Primary Education (KCPE) need not to worry.

The Kenya National Examinations Council (KNEC) runs a little-known portal, the Query Management Information System (QMIS), which provides certificate holders in trouble with up to five services.

QMIS is an electronic platform for online query submission and processing.

The five main subject covered include:

  • Examination Results Certification for Candidates Who Have Lost Their Certificates
  • Confirmation of Exam Results and Equivalency of Foreign Qualifications.
  • Changes to biodata (name, photo, gender, year of birth, number on the birth certificate, citizenship, entry code).
  • Direct reimbursements for KCPE/KCSE result slips, certificates, and printouts.

How to Apply

Laptops and mobile devices can be used to access the portal at

If the user is new, they are then prompted to register. In contrast, a registered user is prompted to log in using their credentials.

The candidate is referred to the user guide. At this point, the user can identify the requirements pertinent to his question and submit scanned versions of the necessary papers;

They next make a payment according to the system’s instructions. This payment method is M-pesa.

Upon successful processing of the inquiry, KNEC notifies the Client via the supplied email address or phone number to retrieve their processed document (s).

At the time of collection, a customer must provide original copies of the documentation they submitted throughout the application process.

Login Instructions for the QMIS System
Click the “click here to log in” link.
Enter your email address and password, then click the login button.

Click “forgot password” if you have forgotten your password.

A new password is emailed to you.

How to Use QMIS: 5 KCSE/KCPE Services on KNEC Platform


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