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HomeHELBRingera Reveals How To Avoid Ksh5K Monthly HELB Penalties

Ringera Reveals How To Avoid Ksh5K Monthly HELB Penalties

Ringera Reveals How To Avoid Ksh5K Monthly HELB Penalties.

Given the country’s high unemployment rate, many graduates have been in default on their Higher Education Loans Board (HELB) loans for many years.

Repayment delays are also a significant burden for unemployed youths, who accumulate monthly penalties of Ksh5,000.

HELB Chief Executive Officer Charles Ringera revealed ways for beneficiaries to avoid the monthly penalty charged to defaulters once their loans matured.

During an interview on Spice FM on Friday, March 11, stated that many beneficiaries were accruing hundreds of thousands of dollars in penalties because they lacked information on how to avoid being penalized.

Ringera revealed that graduates can avoid the penalty by paying any amount to the board once their loan’s due date has passed. He explained that once the payment is received, the system would automatically stop crediting the penalties to the accounts.

“If your account is due and you pay something small like the airtime you use in a day, the system usually gets confused and it does not charge you the penalty. That is the literacy we want to teach our customers,” the HELB boss stated.

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He also revealed that the organization will waive penalties for defaulters who become consistent in paying their dues.

“The truth is that nobody pays that Ksh5,000. It is usually debited to your account and in the process that you start paying, we usually waive it by 100 per cent,” he stated.

Alternatively, he advised the loanees to go to the HELB offices and explain their loan repayment strategy. According to the CEO, the government agency always listens to its customers’ concerns.


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During the interview, the CEO stated that the majority of graduates were defaulting on their loans and that graduates owed the state close to Ksh3 billion between 2013 and 2018.

Delays in loan repayments have forced the board to stretch its budget.
Given the board’s financial situation, HELB announced a 100% penalty waiver for all loanees on March 1.

As a result, the board established a waiver application portal on their website. The waiver is granted based on the amount owed to the board.

HELB Announced Penalty Waiver To Beneficiaries
HELB Announced Penalty Waiver To Beneficiaries

Ringera Reveals How To Avoid Ksh5K Monthly HELB Penalties.

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